Waiter / Waitress

The Edwardian Hotels London
London, Greater London
15 Jun 2017
15 Jul 2017
Contract Type
Full Time
Edwardian Hotels London has an exciting opportunity for a Waiter / Waitress to join our Service Excellence team.

Everything we do at Edwardian Hotels is driven by a desire to exceed our guests’, clients and partners expectations. To surprise and delight. To make the time our guests choose to spend with us genuinely exceptional. So that even the shortest stay with us, will last long in their memory. Everyone who works here does this every day across our portfolio of brands, in highly prestigious locations in London and beyond.

With an enviable collection of luxurious distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, Edwardian Hotels London’s vision is unique: To Be Memory Makers.

Responsibilities of our Waiter / Waitress

- Explain the dining concept effectively to all internal and external stakeholders

- Have full knowledge of the food and beverage products

- To check and maintain reservations for the restaurant including corresponding and following up on all reservations and enquiries for the restaurant and bar

- Works closely with the Head Waiters, Floor Managers and Restaurant & Bar Manager and Head Barman to achieve success indicators and perform effectively in areas of responsibility

- To deliver service standards in accordance with the Brand Bible

- Handles cash payments and float in accordance with company standards

- Responsible for keeping up to date with food and beverage products and finding out about daily specials/new menu additions

- Keeps up to date with health and safety regulations, and adheres to emergency procedures.

- Responsible for excellent standard of customer service

- Supporting, recognizing, encouraging and bringing out the best qualities in your colleagues

- Ensuring the restaurant is correctly set up for Breakfast/Lunch/Dinner service

Skills needed to become our Waiter / Waitress

- Is able to use IT applications, including Open table, E-mail, Micros

- Excellent local area awareness

- Confident ability to communicate and establish rapport

- Has a good level of Food and beverage product knowledge

- Is able to achieve a 100% pass mark in Micros competency tests

We Believe In Developing and Delighting Our Hosts So You Will Receive:

- Competitive Hourly Rate

- Complimentary 2 night stay in a luxury Edwardian Hotel of your choice

- Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family

- Discounts on food and beverage up to 30% in all Edwardian restaurants and bars

- Discounts on Spas and beauty treatments

- Hot meals and salad bar, teas, coffees and juices provided each day

- Uniforms provided per role requirement

If you feel you’re the right candidate for the role as our Waiter / Waitress then please click ‘apply’ now! We’d love to hear from you!

All Hosts must have valid permission to live and work in the United Kingdom. Verification of documentation will be undertaken as part of the recruitment process