Housing Support Assistant

The Oyster Partnership
£16356 - £16700/annum
15 Jun 2017
15 Jul 2017
Public Sector
Contract Type
Full Time
Housing Support assistant

Exeter, Devon

Temporary, Full Time (3 months)

£16,382 - £16,750

Have you got experience working within a customer service environment and are actively looking for a new opportunity? If so, then read on, as this role may be perfect for you!

About You

Ideally, you'll be a motivated professional who's always willing to go the extra mile to give excellent customer service. You'll be able to work autonomously, having gained the necessary skills and knowledge in previous positions, and also would have worked with vulnerable/homeless people in the past. You'll have excellent communication skills both in person and over the phone, and will have a sound working knowledge of Microsoft Office. Holding a Maths or English GCSE grade A-C (or equivalent) is essential.

The Role

* Dealing with initial enquiries and referring them to the correct department/officer.
* Contacting agencies, landlords and tenants, obtaining any necessary information.
* Maintaining well kept filing systems, inputting data and information onto the database.
* Arrange appointments for members of staff to see tenants/landlords etc.
* General administration duties including ordering equipment, phone enquiries and offering support to the team.

The Client

This particular client is a well established organisation, with exciting plans in relation to improving and providing exceptional service to its clients/customers. With this in mind, this is a perfect opportunity for the chosen candidate to work for a reputable organisation in the vibrant city of Exeter, developing and honing your existing skill set.

If you're interested, please don't hesitate to get in touch on (Apply online only)