Desk Based Sales Assistant

Recruiter
FRS Ltd
Location
Coventry
Salary
£17000 - £19000/annum
Posted
15 Jun 2017
Closes
15 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Desk Based Sales Consultant
Coventry
£ 17000 to £ 19000
Full time
The commission structure is uncapped.
OTE Year 1 £25000 Uncapped
Year 2 OTE £35k+ Uncapped
The OTE is dependent on how quickly you get up to speed.
There is an ability to increase your basic salary as well through over achievement of your numbers.
Basic salary can go up to a £28k PA ceiling for this role, with efforts and target busting achievement year on year!

JOB DESCRIPTION
1. WHY – Purpose:

To Sell ***** Products and Services to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. We are always looking to find new sales talent who strive to over achieve targets and who have an ambition to develop through the business from desk based sales to Field sales. As a leading Business in the UK, we are looking to expand our existing customer base by a minimum of 800 business per annum whilst at the same time upselling to our existing customer base by selling the new products and services.

2. WITH WHO –
Relationships: With Key Decision Makers within the SME Market (Managing Directors, IT Directors, Sales Directors and Finance Directors – You will need to be able to sell to Top Team Decision Makers in organisations from 1 man bands to 100+ Employees.

With your sales Colleagues. 12 Desk based Sales and 4 Field Sales and 3 Customer Service Colleagues – You will need to be able to work with a close knit sales team, working to the same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues.

With the Management Team: Your Team Leader. The Operations Manager. The Sales Director and Managing Director. – It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service.

With departments and also Key Members of the Support Team – It is important that you manage any inbound calls from customers confidently and accurately and ensure they are passed to the relevant team within the company to help resolve any issues. It is also key that you build and develop relationships with key personnel who are there to help you develop.

3. RESULTS – Outputs:

Minimum 50 Calls per day and 2 hours talk time.

Generate £6000 GP per month (Tiered over the 1st 6 months)

You will have 3 dependencies (Products or activities) which must be achieved to earn full commission

To book qualified appointments for the Field Sales Team

To “Landscape” Customers and capture what services they have, with whom and when are they out of contract

To manage effectively your opportunity prospect bank

To deliver an accurate weekly forecast on your target areas to the Sales Director

You must be able to perform administrative tasks with a high level of accuracy. (Completing Sales Order Paperwork)

4. WHAT – Activities:

Making a Minimum 50 Outbound Calls in a B2B environment to over achieve your sales targets

To complete all Sales order paper work within 24 hours with a high level of accuracy

To keep up to date a full and complete Sales Ledger tracking your sales which would be checked every Friday

To learn and develop your own effective solution selling sales technique to ensure you are selling multi product solutions.

To deal with any inbound queries and pass to the relevant team within our office and businesses

To take ownership of all of your targets and deliver on a consistent basis – reviewed monthly and then quarterly

To proactively learn about the company's portfolio of products using the “Learning Academy” and “The Genie” – Accreditation provided over a 12 month period.

To Log accurately all campaign calls using the CRM system (Salesforce) – Regular reviews as part of your 1-2-1

5. NEEDS – Inputs:
Need to be able to work unsupervised, as part of a team and able to achieve results through virtual team working. An appreciation of confidentiality is essential. Understand and comply with regulatory, fair trading and competition roles. Must be able to work in front of a VDU for long periods of time.

CANDIDATE REQUIREMENTS
SKILLS – Key Competencies:
CULTURAL and BEHAVIOURAL FIT:

Highly pro-active
Be driven, determined & self-motivated
Be Accountable for everything you do.
Strong relationship building skills – Be Approachable
Be able to work as part of a team – Be Respectful
Excellent communication skills and telephone manner
Be Professional at all times when representing the company
Positive Mental Attitude. We Want Can Do! Not Won’t Do
Excellent listening skills
Able to identify, generate and close new business
Flexible approach to meet business requirements

TECHNICAL SKILLS: To be computer Literate.
EXPERIENCE: Minimum 12 month Telesales Experience in either B2C or B2B
QUALIFICATIONS: 5 GCSE’s C and above inc Maths and English.
ADDITIONAL INFO
We want candidates serious about a career in sales.

We will invest time and money in your development and all we ask in return is your commitment and high work ethic.

We want to develop the desk team into our next successful Field Team Consultants.
You will have full training from the company with full accreditation.

FRS strives to be an equal opportunities employer, and is committed to treating all applicants alike. FRS does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages