Automotive Service Advisor

Recruiter
Kemp Recruitment Limited
Location
Newport
Salary
£20000 - £22500 per annumtxtSalaryFrom=20000
Posted
15 Jun 2017
Closes
15 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
We are currently looking to recruit a Service Administrator for a well established commercial vehicle dealership in the Isle of Wight area.

This is a fantastic opportunity to get on board with this expanding dealership group.

Working in a small team your role will be to support the service department with customers bookings.
Once the vehicles come into the depot, you will be in charge of the whole process.

Job role:

- To keep customers up to date with the status of their vehicles. 
- To liaise with the workshop and the customer to ascertain the level of work required and get authorisation. 
- To produce an accurate invoice/claim to allow prompt payment
- To provide effective day to day workshop administration from job card to invoice 
- To ensure all scanned job packs meet the manufacturers Warranty/R&M standard
- To encompass a supportive role within general aftersales activities 

It is important you make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.

The salary for this position is £22,500 per annum plus overtime. Hours of work are Monday to Friday 08:00 to 16:30.