IT Support Technician

£20000 - £21000 per annum
15 Jun 2017
15 Jul 2017
Contract Type
Full Time
FT2882 - IT Support Technician

FINTEC recruit is seeking a IT Support Technician for our client based in Bracknell. This is a permanent position with a salary of £20-21k depending on experience.

Role and Responsibilities:

* First response answering, logging and resolving support calls - phone, email, face-to-face
* Installing new equipment and software for clients, assisting with their familiarisation
* Supporting a wide range of software products (Windows 7, Microsoft Office, Windows Server 2012)
* Troubleshooting both hardware and software problems
* Logging support calls with suppliers
* Performing preventive maintenance and health checks on the network
* Backing up Network
* Dealing with equipment deliveries
* Dealing with correct disposal of old equipment
* Auditing hardware and software


* Experience in similar role
* Experience of installing and supporting Windows 7 and Microsoft Office 2010 (essential)
* Experience of Active Directory ‐ setting up users, groups, permissions (essential)
* Experience of Windows Server 2012 and Microsoft Exchange Server 2010 (desirable)
* Excellent verbal communication skills and ability to deal with people at all skill levels
* Ability to deliver quality, quality IT Support
* Initiative, drive, confidence and outgoing demeanour combined with an ability to recognise when referral to a senior colleague is

Please click on apply or send your CV directly to our team and quote Ref: FT2882

FINTEC recruit specialise in Technical, Engineering, Finance, Legal for permanent and contract positions, UK and International.