Full Time Receptionist - CV's in the First Instance

Stoke on Trent
15 Jun 2017
13 Jul 2017
Recruitment Genius Ltd
Public Sector
Contract Type
Full Time
This company manufactures a varied selection of joinery & cabinetry items for the Commercial & Residential sectors.

Provide general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering all incoming calls, directing calls to appropriate associates, answering the door as well as clerical duties.

- Greet and welcome guests as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Arrange travel, accommodation and transport for deliveries
- Perform other clerical receptionist duties such as filing, photocopying
- Data cleanse activities such as removing non-current email addresses from the group, add new contact details onto a database to enable the introduction via the sales team.
- Research data base for main contractors attaining their relevant contact details, and research the internet for new tender enquiries
- Maintain filing system, add all completed quotes onto a database
- Raising delivery notes, and updating Management Information System with relevant delivery dates and comments.
- Logging Enquiries on internal database, as well as printing relevant drawing
- Raising customer complaints paperwork plus follow up call
- Taking meeting minutes


- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office email, word, excel and PowerPoint
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Multitasking and time-management skills, with the ability to prioritise tasks
- Customer service attitude

Their opening hours are 08:00am until 17:00pm Monday to Thursday
08:00am until 16:00pm Friday

Salary - National Minimum Wage

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