Sales Engineer

it stars
Croydon, Surrey
15 Jun 2017
15 Jul 2017
Contract Type
Full Time

Job Description

Working in the newly formed Sales Engineering team, sales engineers will be a key part of the successful sale of the Cloud technologies to new clients. Sales Engineers will bring technical knowledge, product training and solution design to the sales process.


 Work closely with the sales team to win new business

 Running demos both online and in person on client products

 Answering RFI and service detail requests

 Attend site (mainland Europe and potentially globally) to provide onsite assistance during the sales process

 Design technical solutions to customer’s requirements

 Design, build and run product trials for potential customers

 Provide technical training sessions on the products

 Run product Webinars

 Provide technical support for the customer

 Document customer requirements

 Work closely with other departments to remove roadblocks to the sale

Education and Qualifications


 "Degree" level intellect


 Salesforce administrator qualification or similar



 Familiarity with CRM, preferably Salesforce

 A history of successfully working with Sales teams and sales opportunities

 Experience supporting the sale of technical products and services


 Experience in a VOIP Service Provider/ Telco environment

 Ability to push projects forwards proactively

 Experience running customer trials



 Excellent communication skills o Ability to explain technical solutions and/or issues to non-technical people is essential

o Detailed understanding of the commercial implications of any technical communication with customers

 Good IT skills and a command of the following systems is vital: o Word

o PowerPoint

o Outlook

 Ability to work unsupervised and take full ownership of the customers they have responsibility for

 Ability to work to strict deadlines according to customer and sales team needs

 Excellent organisation and prioritisation skills

 Good documentation skills o Proficient at note taking for meeting minutes, action lists

o Experience with completing tenders/RFIs

 Good problem solving and solution design skills. Ability to quickly come up with robust technical solutions to customer requests o Ability to effectively design solutions for customer’s requirements using the product set available


 Technical understanding of the following areas would be very beneficial: o Telecoms, VoIP

o LAN Networking

o QoS setup

 Business analysis skills

 Experience working at trade shows

 Experience running training/webinar sessions

Personal Attributes


 Excellent personal presentation

 Excellent communications skills

 Good understanding of the commercial implications of any technical communication with customers

 Disciplined analytical and methodical style

 An eye for detail

 A determined and 'can-do’ attitude and pragmatic problem solver

 Able to work under pressure

Full driving license

 Live within commuting distance of East Croydon and Central London

 Present an acceptable appearance at all times