Aftercare Manager

Energi People
£40000 - £45000/annum
15 Jun 2017
15 Jul 2017
Contract Type
Full Time

One of the most establish mechanical and electrical contractors based in the South is looking for a mechanical and electrical Aftercare Manager to be based out of Southampton.


The M&E contractor is based in Southampton but does a lot of its major projects work for clients in London. As an Aftercare Manager you would spend a large amount of your time liaising with clients for the 24 months after the project has closed making sure everything has transitioned smoothly.

Day to Day

* Attending all main demonstrations from the construction team and handovers to the client to familiarise with the systems you install.
* Liaising with projects teams during close out of projects to obtain a familiarisation of systems installed and defects initially raised during commissioning phase and at practical completion.
* Taking defects notifications and determining if they are legitimate or not, assessing scope of work.
* Interfacing with the client on a one to one basis.
* Understanding the contractual obligations, ensuring that all defect work undertaken falls within the contract and not outside.
* Arranging and managing sub-contractor return to rectify defects and reporting back to the client when work is complete.
* Providing timely and accurate defect reports.
* Maintaining web based aftercare ticketing system: updating defects status, logging in notes and closing out defects.


* Knowledge of Mechanical & Electrical Services is essential
* Snagging experience is beneficial
* Excellent communication skills, including face to face meetings and telephone communications
* Commercially minded
* Confident user of Microsoft Office package
* Confident user of On-Line portals and the Internet
* Must have CSCS card or higher
* Self-Motivation and self-management
* Attention to Detail


The Aftercare Manager position is providing up to £40,000 - £45,000 + package

If this sounds like the thing for you, apply now.

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