Aftercare Manager

Recruiter
Energi People
Location
Southampton
Salary
£40000 - £45000/annum
Posted
15 Jun 2017
Closes
15 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
AFTERCARE MANAGER

One of the most establish mechanical and electrical contractors based in the South is looking for a mechanical and electrical Aftercare Manager to be based out of Southampton.

THE ROLE

The M&E contractor is based in Southampton but does a lot of its major projects work for clients in London. As an Aftercare Manager you would spend a large amount of your time liaising with clients for the 24 months after the project has closed making sure everything has transitioned smoothly.

Day to Day

* Attending all main demonstrations from the construction team and handovers to the client to familiarise with the systems you install.
* Liaising with projects teams during close out of projects to obtain a familiarisation of systems installed and defects initially raised during commissioning phase and at practical completion.
* Taking defects notifications and determining if they are legitimate or not, assessing scope of work.
* Interfacing with the client on a one to one basis.
* Understanding the contractual obligations, ensuring that all defect work undertaken falls within the contract and not outside.
* Arranging and managing sub-contractor return to rectify defects and reporting back to the client when work is complete.
* Providing timely and accurate defect reports.
* Maintaining web based aftercare ticketing system: updating defects status, logging in notes and closing out defects.

EXPERIENCE

* Knowledge of Mechanical & Electrical Services is essential
* Snagging experience is beneficial
* Excellent communication skills, including face to face meetings and telephone communications
* Commercially minded
* Confident user of Microsoft Office package
* Confident user of On-Line portals and the Internet
* Must have CSCS card or higher
* Self-Motivation and self-management
* Attention to Detail

Remuneration:

The Aftercare Manager position is providing up to £40,000 - £45,000 + package

If this sounds like the thing for you, apply now.

Energi People are the leading experts in building services engineering recruitment. https://(url removed)/recruitment/building-services-engineering-recruitment