Enterprise Design Authority

Recruiter
UK Power Networks (Operations) Ltd
Location
London
Salary
£65000 - £90000/annum (DOE)
Posted
15 Jun 2017
Closes
15 Jul 2017
Contract Type
Permanent
Hours
Full Time
JOB PURPOSE:
The Enterprise Design Authority is responsible for defining the system strategy and design for the core UK Power Networks Enterprise Systems, including all components of the end-to-end SAP solution, Income Management and associated integration components with all other UKPN and external systems. The post-holder will work with the relevant business units to plan short-term and long-term system improvements, covering process, data, application architecture and technical architecture. They will work closely with the Head of Enterprise Systems to define improvement plans and prioritise investment. They will lead a team of functional consultants in defining system improvements; lead the scoping of work for suppliers. They will lead the definition of a forward strategy for the Enterprise Systems and provide design governance on proposed changes and improvements to ensure they align with UKPN’s strategy. They will work with the IS Architecture team to ensure designs align with wider security and technical strategy, support the integration of other projects and provide advice on resolving operational problems, identifying technical changes to deliver operational improvements.

The role is responsible for the full scope of the integrated SAP solution set that covers the full-set of UKPN business processes. This includes CRM, Asset Management, Plant Maintenance, Scheduling, Dispatch, Field work, data capture, capital programme, HR, Finance, procurement, income management and industry integration. Technically including 19 SAP modules, DuoS billing, industry data flows, IIB, 2,500 toughpads, geofield and SAP work manager.

DIMENSIONS:
-IT Opex: Identify opex cost implications and opportunities with IS commercial team
-IT Capex: Advisory on investment up to £10 million, with no direct budget control
-Programme Budget: £3 million to £10 million
-Staff: 3+ internal, 5+ external
-Suppliers: Governance of supplier designs, solutions and acceptance

PRINCIPAL ACCOUNTABILITIES:
-Responsible for working with business customer’s to define forward system roadmap and change projects
-Works with the Head of Enterprise Systems to define system strategy and investment programme in line with UKPN strategy
-Works with IS Operations to understand underlying problems and introduce improvements into the estate
-Monitors and maintains of external developments in process, application and technology to bring improvements to the enterprise estate
-Ensures solutions and designs proposed for change align with strategic direction
-Leads definition of standards for design and implementation
-Monitors and understand process and operational performance of enterprise systems, identifying improvement initiatives
-Ensures suppliers understand governance and policy for designs
-Assesses effort for solutions and reviews supplier submissions, advising IS commercial on costs
-Ensures solutions consider cost implications (capex and opex) in line with business priorities and IS budget
-Accountable for performance management and coaching of direct line reports

NATURE AND SCOPE:
The job holder is responsible for working with the relevant business stakeholders to develop the forward plans for enterprise systems, and working within the broader UKPN and IS strategy. A key measure of success of the role is the ability define successful solutions that deliver business benefit reliably and in a cost-effective way.

The output of this work will be a maintained strategic roadmap and designs delivered for individual projects. Leading a team of functional consultants to define solutions and governing the detailed design and implementation by suppliers. . A key measure of success for the role is the definition of a forward roadmap of work, exploiting existing investments and improvements in existing applications.

The post holder will be expected to work closely with IT Operations and third parties as required to develop service improvement plans that ensure effective support is provided for business-critical applications. A key measure of success for the role will be the effective alignment of applications services to business need, whilst understanding the operational and cost impact of IS solutions.

A key measure for success of the role is stakeholder satisfaction with IS services.

Direct reports to the Enterprise Design Authority:

Business Applications Analysts / Managers – responsible for identifying specific requirements, process changes and business needs

Functional Consultants – specialists in functional areas of the SAP solution and UKPN customisations and integrations with those solutions

The job requires extensive experience across all aspects of end-to-end SAP solutions and integration, including mobile devices (toughpads) and applications deployed to those devices. As well as a deep understanding of the relevant business operations within UK Power Networks.

SKILLS, QUALIFICATIONS AND EXPERIENCE:
-Bachelors degree or equivalent
-Accustomed to operating at a senior and influential level within a large IS/IT organisation
-Excellent knowledge of the utility industry across all business functions in asset intensive business
-Delivery experience of a SAP solution within utilities
-Experience of leading design of SAP solutions
-Experienced in customer relationship management and stakeholder management techniques
-Able to establish immediate impact and credibility
-Excellent customer-focus, ensure that service and customer satisfaction levels are maintained
-Experience of working in a multi-vendor supplier environment
-Business consulting experience
-Able to sell ideas to senior stakeholders
-Excellent communication skills
-Strong conceptual thinker
-Good abstract reasoning

Health & Safety Responsibilities
Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees are responsible for ensuring they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees are responsible for understanding those impacts and the controls they must ensure are applied