Customer Services Administrator

Recruiter
Chase Taylor Recruitment Ltd
Location
Cheshire/Greater Manchester
Salary
£18000 - £20000/annum
Posted
15 Jun 2017
Closes
15 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
A position has become available to join a Customer Service team for a well-established family run business based in Cheshire.

The successful candidate's responsibilities will include but not be limited to:
- Responding to warranty issues - booking engineer appointments and ordering parts
- Liaising with installers and service engineers to establish the best course of action
- Putting together quotes for chargeable service work
- Carefully processing detailed information
- Dealing with customer concerns professionally, keeping them up to date with any progress

Candidates must have a background working within the window and door industry, be experienced with diary management in a busy environment and be quick to learn new systems and processes. To demonstrate the ability to manage and respond to a wide range of people and situations, have a can-do, positive approach to the role with a willingness to learn.

For more information contact Mat on (Apply online only) quoting reference MM292