Assistant Branch Manager
We are currently looking to recruit a positive and friendly individual with a 'can do’ attitude. Reporting into the Branch Manager you will be required to work alongside the Branch Manager to ensure that the branch is well managed with the team providing an efficient service to all customers, providing a positive experience by:
Assisting in providing year on year growth. Helping to develop all team members so that they are trained, competent and motivated to provide support in all aspects of branch activity, promoting a positive "Can Do" attitude.
Actively canvas local branch area for small business users, building strong relationships based upon reliability and service. Providing good sales leads to the Business Development Management team when opportunities for larger accounts are encountered.
Provide effective account management to all local branch assigned businesses, and support the Business Development Management team with account management and feedback for local and national business.
Ensuring that the branch offer excellent customer service at all times. Core Competencies: Customer Service, prioritising customers, delivering a high quality service which meets the expectations of the customer. Responding promptly and effectively to queries and issues, continuously improving the service provided. Positive "Can Do" attitude Communication, effectively communicating at all levels from different backgrounds to support the development and the success of the branch and of the company.
Results, ensuring that all activities support the development and success of the branch and of the company. Managing and Development of others, lead, encourage, inspire and support others to develop confidence and capability to help them realise their full potential