Customer Advisor - Dundee - 9 month FTC

Hays Specialist Recruitment Limited
Edinburgh, Midlothian
15 Jun 2017
15 Jul 2017
Contract Type
Full Time

Customer Adviser Front Office Banking Dundee £16.5k

Your new company
Your new company is a well-known national building society who offers a high class service to a range of customers. They offer a variety of saving and investment products, keeping quality service at the heart of everything they do.

Your new role
Your new role as a customer adviser will involve daily interaction with a variety of customers, as their first point of call in the ranch. You will process transactions relating to the products they offer such as savings deposits, and will ascertain any further needs that the customer may have. You will offer high quality service, taking time to listen and refer to other members of staff in the branch where appropriate.

What you'll need to succeed
To succeed, you'll need a solid background in face to face customer service, ideally in financial services (not essential) and the ability to change your approach to varying customer types. The ability to have open conversations and "fact find" would be of great advantage.

What you'll get in return
In return, you'll receive a generous salary and benefits package as well as the opportunity to work in a fantastic close knit team. This post is due to run until March 2018 although extension or permanent employment is highly likely.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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