Clinic Administrator

Glasgow, Glasgow City
15 Jun 2017
15 Jul 2017
Contract Type
Part Time
The Hospital Group’ and ‘Transform’ are together one of the UK's leading independent providers of Cosmetic surgery and Non Surgical Treatments. The Hospital Group is also a market leader in the UK on Weight Loss surgery. We are committed to providing a very high standard of surgical excellence and care in all the procedures we provide. Together, we number over 600 staff, 3 hospitals and a network of over 30 Clinics nationwide.
We're currently seeking an experienced and enthusiastic Clinic Administrator to join a small team of staff within our Glasgow Clinic. Reporting directly to the Clinic Business Manager, the successful applicant will be responsible for ensuring that the clinic adheres to the company administrative and other protocols.
Ideally from a similar administration/customer service background, you will be appreciative of delivering a high quality customer focussed service to our patients as well as being able to deal efficiently with internal administrative matters. The ability to multi-task, prioritise and be responsive to changing business requirements is essential.
The postholder shall be the administrative team link between Clinic and Head Office. Competency of Word and Excel at a minimum intermediate level is essential. The role is varied and includes general administration duties, reception cover, medical records, banking and petty cash, liaising with third party hospitals regarding theatre availability, liaising with our Surgeons helping to organise their schedules and arranging travel .
Applicants should have the ability and confidence to handle sometimes difficult patient situations. You will respect the need for patient confidentiality and at all times work to provide the best customer service.
Although training will be provided, some knowledge of HIS regulations within an independent clinic setting would be highly advantageous.

This is a part time contract based upon 20 hours to be worked on a rota basis including weekends and late evenings. However, for the first three months a commitment of 30 hours per week shall be required, this may be extended following a review at three months.

This is a uniformed role and is subject to a DBS check at Enhanced Level.
Rate of pay £15,194 per annum based upon 30 hours. Equivalent to £9.74 per hour