IT Support Technician

Milton Keynes
15 Jun 2017
15 Jul 2017
Contract Type
Full Time
IT Support Technician
Central Milton Keynes
Operational Hours: 8am - 10 pm (Monday - Saturdays), should be flexible doing shifts between these hours

Manpower are currently working with a leading financial company in Milton Keynes City Centre who are recruiting a IT Support Technician to join their growing organisation.

Key responsibilities

* Installation, configuration and maintenance of IT systems and software
* Configuration of IT systems to appropriate telephony services
* Communication with IT operations in Spain
* Provide a helpdesk service to staff and manage troubleshooting of potential enquiries for Sales and Operations
* Management of scripting for current and new programs
* Providing support in IT related new operation set ups
* Assist in the planning of new IT projects and attend follow up client meetings
* Maintain relationships with existing clients and providers through telephone/email and attendance to meetings

Key requirements

* Accreditation/qualification in IT
* Competence in Windows OS and an excellent working knowledge in Microsoft Office, Word and Excel
* Fluent in both oral and written English and Spanish
* Advanced competency in use and maintenance of email and internet services
* Excellent and thorough hardware knowledge
* Strong oral and written communication skills
* Ability to work as part of team
* Excellent time management and organisation skills
* Self motivated and able to work independently with limited support
* Proactive approach to tasks and problem solving
* Thrives in a fast paced and target driven environment
* Able to effectively plan and manage workload to ensure SLA's and timescales are met
* Good numeracy skills

Interviews are being held straight away for suitable candidates