Process Improvement Analyst

Recruiter
Employment Specialists Ltd
Location
Colchester, Essex
Salary
30000.0000
Posted
15 Jun 2017
Closes
15 Jul 2017
Contract Type
Permanent
Hours
Full Time

Process Improvement Analyst - 12 Month Fixed Term Contract

Colchester

£30,000 - £40,000

Working for a market leading Insurer, this business critical role within Group Operations, will deliver key operational support to the Claims Department.

You would work with a network of internal and external contacts to strive to continually improve operational services. Thus playing a key role in the development of the procedures and processes which contribute to the success of the Claims team in meeting its objectives.

Principle Duties and Responsibilities

  • Build strong productive relationships with the Managers and Staff within the Business and IT units as well as external third parties
  • Produce project and business analysis deliverables, such as requirements analysis, functional specifications and user acceptance tests to ensure consistency and clarity of brief between the stakeholders
  • Manage projects in line with management methodology and project gateways
  • Present to both senior Staff in headline, commercial terms and wider divisional audiences

Person Specification

  • Experience of working as a Project Manager / Business Analyst
  • Knowledge of Insurance operations
  • Highly analytical with strong attention to detail
  • Excellent communication skills and ability to build effective working relationships, both internally and externally
  • Strong IT skills
  • Demonstrable evidence of problem solving skills
  • Driven and proactive with the ability to identify improvements and ability to work with others to implement
  • Experience of LEAN, or any other process improvement methodology, would be advantageous