EDI Application Support Administrator-Southampton

CK Group (Science, Clinical, IT and Engineers)
£20000 - £23500/annum
15 Jun 2017
15 Jul 2017
Contract Type
Full Time
Alex Tosney is recruiting for a EDI Application Support Administrator to join a medical devices manufacturer. The candidate will be working on site in Southampton on a 9 month fixed term basis to start with.

The EMEA EDI Application Administrator would act as the key interface with customers for all production issues.

As a EDI Application Support Administrator,you will be responsible for the following:
-Act as a point of contact for all EDI applications issues, to maximize the effectiveness of existing processes/systems.The position will be responsible for overseeing the day-to-day EDI production processes in addition to supporting team objectives.
-Primary EDI (Electronic Data Interchange) contact and escalation point for the sales offices supported by the EMEA EDI team. Providing EDI end users with a direct point of contact for all regional EDI issues in order to identify risk and mitigate issues that may impede exceptional service.
-Ensure that any new software integration meets functional/end user requirement, compliance and interface specifications, and proper documentation is maintained.
-Develop/execute effective test scenarios, scripts and use cases with consideration to cross functional and process stream impact where necessary.
-Analyse test results in order to determine root cause and resolve defects, bugs, errors, configuration issues; as they pertain to service issues.
-Oversees small projects and/or tasks and phases of larger projects to advance team objectives as required

The ideal candidate will have the following Qualifications, Skills and Experience:
- Relevant Qualification and experience of working with key stakeholders(both internal and external)
- Should have a flexible approach to afterhours support as required.
- Should have experience of carrying out projects/analysis/tasks as assigned within a similar working environment.

CK Group is an Equal Opportunities employer and welcomes applications from all who meet our selection criteria.

If you do not hear back from us within 5 working days of your application for this role, it means that on this occasion you have not been shortlisted for the next stage of the recruitment campaign. Entitlement to work in the EEA is essential. Please quote reference IT39297 in all correspondence