Project Manager

£40000 - £45000/annum car allowance
15 Jun 2017
15 Jul 2017
Contract Type
Full Time
Project Manager


£40-45K + car allowance

About Capita | Document and Information Services

Capita Document & Information Services (CDIS) is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.

We help our clients transform the way information flows through their organisations, offering a range of integrated services that can enable your organisation to dramatically improve how a huge stream of information is input, handled, archived, and then output and communicated by your business.

What you will do:

To manage the end to end completion of any CDIS presented projects. In this pivotal role you will be the key interface with Sales when on-boarding new projects and the main handover point to the BAU operations team, responsible for the effective transition of new services to existing and new Clients in a fast pace environment .

Service lines supported by the CDIS Project Management function are 'Comms In' (e.g. scanning / imaging, capture, records management, storage and retrieval and document workflow) and 'Comms Out' (multi-channel transactional communications, data services and marketing services).


Establishing project governance within the project and the creation of supporting documentation e.g. PID Light, Project Plan, RAID log etc

Creating high level and detailed plans by questioning briefs and technical specifications to map key deliverables, milestones etc. Consulting with internal and external specialists, clients etc. Reporting against this plan and obtaining Client sign off for plans and other key project deliverables

Active management of the delivery of documented solutions ensuring different contributions are coordinated and mapped to ensure the outcome

Budget management responsibility during the life of the project with use of escalation routes to highlight any commercial risk noted from within the project

Key stakeholder communication during the life of the project, with communication vehicles and tone of voice adapted depending on audience

Operational readiness management to "go live", working with CDIS Operations and the client with a balance of risk against revenue

Responsible for risk management within the project lifecycle; capturing in risks RAID log and use of the formal escalation paths to ensure that risk is understood, the implications are known (project/Client and cost) and the potential outcomes identified and mitigated wherever possible

Management of the change management process during the life of the project.

Sales cycle support in the form of document creation of pre-contract award project plans, specifications and roadmaps.

Your experience will include:

* Prince 2 certified

Strong project management experience, able to manage & drive large scale projects

Exposure of working with end point clients as well as internal clients

Ability to write client facing documents, requirements, training and key stakeholder presentations

Use of recognised standard project Management tools and methodologies (Agile, PMO, V Model etc.)

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, car allowance, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check