Collections Agent

Rark Solutions
Maidstone, Kent, South East
£20000/annum w/ £400 OTE bonus
15 Jun 2017
15 Jul 2017
Contract Type
Full Time
We are currently recruiting for a debt Collections Agent for an award winning UK debt collection agency in Kent. As a new member of the debt collection team, you will use both inbound and outbound telephone calls to maximise cash collection whilst ensuring excellent service and performance standards.
As a Consumer Collection Agent your typical roles will include and not limited to:

- Negotiation of early repayments of debt and maintain the debtor management system 
- Monitoring full status and details of any disputes with a view to send to client as required
- Ensuring repayment arrangements and payment promises are monitored via the use of the debt collections system
- Trace investigations
- Telephone number searches

The ideal Collection Agent candidate will:

- Have experience of collecting commercial and consumer debts
- Display full knowledge of the Consumer Credit Act and the Data Protection Act
- Be an effective communicator that will accompany strong influencing and negotiation skills
- Be able to build rapport will colleagues and clients
- Focus on achievement, continual improvement, quality and teamwork 
- Be a methodical thinker with excellent initiative
- Display superb literacy and numeracy skills

This role will be a fantastic career choice for an individual who would love to work in the same industry but with social working hours! If this is a role that has interested you then please apply today