We are looking for an experienced eCRM Manager who will lead the eCRM strategy for this well known charity organisation located near to Horsham, West Sussex. The role sits within the Digital Media team working with the Marketing and Communications, Income Generatiosn and other divisions to enable innovations, ensure compliance, drive ROI and deliver an inspiring customer experience from e mail and SMS communications.
A degree in marketing or a related discipline or equivalent experience
A minimum of fiver years experience of relational database management and data analysis
Data protection and information managment best practice and compliance
Knowledge of personalisations, behavioural segmentation and marketing and SEO
Knowledge of SMS/mobile marketing
Marketing campaign managment eperience
Knowledge of E-commerce funcitons and requirements
Proven marketing planning abilities
Ability to problem solve and use evidence based research to define solutions to existing and future questions
This is a fab role for someone looking to join a talented and friendly digital team whoall love working in this charity sector.