2 X Service Desk Analyst :: London :: £26-30K Benefits

Colston Consulting.co.uk
London, South East England
15 Jun 2017
15 Jul 2017
Contract Type
Full Time
2 X Service Desk Analyst :: London :: £26-£30K + Benefits

Leading international professional services organisation, based in Central London are looking to hire two experienced Service Desk Analysts to provide remote first line IT support. The ideal candidates will possess a strong blend of 1st class communication skills and excellent technical knowledge within IT Support. In return my client can offer a generous salary of up to £30K, 09:30-17:30 working hours, excellent benefits and career progression  

The main responsibilities for this Reading based Service Desk Analyst opportunity are highlighted below

Provide remote based telephone and email support on a 1st line basis
Respond directly to all e-mail and phone incidents
Ensure that all requests are solved or escalated 

The main skills and experience needed for this Service Desk Analyst based in Reading are highlighted below 

Excellent 1st Line Support Experience (Minimum of 1 years expereince) 
MS Outlook
Windows 2010
Active Directory 
Some expsoure to working in an ITIL environment is desirable
Ideally MCP Certified
1st class communication skills and telephone manner

If this exciting opportunity is of interest, please send your CV in the first instance.