Application Support Engineer - City of London

Ashdown Group
City of London, London
15 Jun 2017
15 Jul 2017
Contract Type
Full Time
Trading Application Support Engineer - MT4 - City of London
Financial Services - supporting MT4, Java based applications, Fix Messaging, SQL
Trading Platform Support Engineer or Trading Application Support Engineer

A market leading, global trading company based in Bank are looking for an experienced Application Support Analyst with MT4 support experience to join their IT Production and Service Management team. This is a fantastic opportunity to join a large technical environment (circa 500 employees within IT) and a business with real, long term career development opportunities.

As the Application Support Analyst for this international financial services business, you will work to support their online trading platform which is Java based; a keen interest in financial products or financial trading would be beneficial, although not essential.

This role sits within the IT Services Management team who are responsible for managing incidents and change requests within the business. You will respond to issues promptly; assessing business impact and technical complexity, troubleshooting and resolving where possible. You will provide root cause analysis and manage the incident through to resolution.

To be suitable for this Application Support Analyst role you will have the following experience:


Exposure to MT4 (MetaTrader 4)
Troubleshooting, coordinating and organisational skills
Experienced at providing documentation for processes
Basic knowledge of SQL

Although not essential, the following experience would be desirable:

Knowledge of troubleshooting financial trading platforms
Knowledge of FIX messaging

The salary on offer for this Application Support Analyst role is £45,000-£50,000 plus bonus and benefits.

To apply, please submit a copy of your CV including reference ASH15798AL7 in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.