HIA Project Officer

Metropolitan Housing Trust
Southgate, London
15 Jun 2017
15 Jul 2017
Public Sector
Contract Type
Part Time

Project Officer

Southgate, London
Part time - 15 Hours -Monday - Friday, 2 days a week
£16,681 - £20,606 pro rata

Metropolitan are a team of more than 1,300 colleagues working to provide affordable housing, care and support and community regeneration services.

Job purpose:
Effectively deliver the Metropolitan Home Improvement Agency`s service enabling older and vulnerable people to remain in their own homes.

Main accountabilities:

-Ensure clients and potential clients are fully and assessed and an appropriate support, advice and assistance services are provided within the contractual limitations and obligations.
-Work closely with technical officers on works required.
-Remain the key contact point for clients supporting the end to end process of achieving satisfactory works completed and ensuring unnecessary delays are minimised
-Promote Care and Repair services to potential clients and other relevant agencies.
-Visit clients in their homes to identify their safety concerns and accommodation needs and how these can be met in their own homes.
-Advise clients of sources of financial help for repairs, improvements and adaptations and assist them in obtaining appropriate funds.
-Promote and enhance Care and Repair profile with stakeholders in the local area.
-Ensure that relevant information and opportunities are communicated and acted upon within the MH partnership.
-Take responsible care of the health and safely of themselves, other staff members, clients and other persons who may be affected by acts and omissions
-Work closely with team members, contractors and other agencies to achieve positive outcomes for customers
-Be responsible for monitoring the gardening service voucher scheme

Essential Criteria:

-Excellent communication, admin and computer skills
-Good organisation and time management skills
Desirable Criteria:
-Experience of case work or a background in support work
-Car driver not essential but the role is split between office and community so must be willing to travel around the borough of Haringey.
-Experience and knowledge of the welfare benefits system and how to maximise client income.
-Experience working in delivering support services to vulnerable clients

What Metropolitan can offer you:

Metropolitan offers an excellent and unique Benefits package that can be adapted to suit each individual. We offer employees the opportunity to choose from a wide variety of benefits which includes options around Childcare Vouchers, Health and Wellbeing Programme, Employee Assistance and discounts with multiple retailers and many more. We also offer an impressive Pension Scheme and 28 days annual leave plus bank holidays, with the ability to buy and sell up to 5 days! Along with all this we are about to launch our Metro Academy which will ensure that your career is developed for years to come!