Parts Advisor

Recruiter
Inchcape Retail
Location
Oxford
Salary
£19000 - £22000/annum £19,000 + OTE + Benefits
Posted
15 Jun 2017
Closes
15 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016
Do you want to join in our success?

Parts Advisor

The Role

As a Parts Advisor you will be a key part of the Retail Centre. As a Parts Advisors you will have excellent communication and organisational skills in order to deal with customers face to face or over the phone. A Parts Advisor will need to ensure that walk in and telephone customers are promptly dealt with, and deliver on sales targets. They are meticulous with the administration of the parts department, check stock levels and deliveries. As a Parts Advisor you will always delivering an incredible experience to all, whether internal or external customers.
Alongside your customer first attitude, you will maximising sales, maintain customer retention and over achieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do.

Role Requirements

To be a success in this role, you will have:

Effective communication skills
Commitment to delivering customer excellence
A good standard of verbal and numerical reasoning
A keen eye for detail
Previous experience in a target driven role
Core skills in computing are essential, including web systems, email and use of excel
Experience with Kerridge an advantage
A full, clean driving license is essential as the role includes van delivery

Benefits

Parts Advisors will receive a competitive base salary, we also offer great benefits including:
22 days holiday, rising to 25 after 5 years
Company pension scheme
Life assurance
Childcare voucher scheme
Discount gym membership
Vehicle purchase discount
Employee Advantage - retail discounts with over 3000 retailers
Cycle to work scheme