Software Support / Application Support / Helpdesk Support Adv

Recruiter
Proactive People
Location
Bristol
Salary
£16000 - £21000/annum benefits
Posted
15 Jun 2017
Closes
15 Jul 2017
Contract Type
Permanent
Hours
Full Time
Software Support / Application Support / Helpdesk Support Advisor

Software Support / Application Support / Helpdesk Support Advisor. A Bristol based software firm require a Software Support / Application Support / Helpdesk Support Advisor to take customer support calls from existing customers. The Software Support / Application Support / Helpdesk Support Advisor will log new support calls over the phone or reported by email, will monitor application support helpdesk queues and respond to calls within SLAs, will address user queries regarding use of our applications and will log and process requests for change.

The Software Support / Application Support / Helpdesk Support Advisor will ideally be experienced in software support or will have some relevant experience. The Software Support / Application Support / Helpdesk Support Advisor will have experience in helpdesk support or customer support.

The Software Support / Application Support / Helpdesk Support Advisor salary is £16-21k depending on experience plus benefits.

Proactive People (UK) Ltd is an employment agency and employment business