IT Support Technician - 2nd Line

Recruiter
Pearson Whiffin IT
Location
Sittingbourne
Salary
£20000 - £24000/annum
Posted
15 Jun 2017
Closes
15 Jul 2017
Contract Type
Permanent
Hours
Full Time
IT Support Technician (1st/2nd Line) - Sittingbourne, Kent - Up to £24,000 per annum - ASAP start - Win7, O365, SP, Server 2008 to 2012, AD, LAN and IP.

I am currently looking for a 1st/2nd Line Support Technician to join a leading business based in Sittingbourne, Kent to carry out support to all of the internal staff. This role will see you providing support via telephone, email, desk side and hand son support with change projects.

You will be dealing directly with all levels of staff including shareholders and senior management so excellent customer and communication skills will be essential.

Part of your role will be to contribute towards the ongoing transformation programme, influence and present your own ideas to ensure the ongoing success of the business and also develop your own skills and experience using new applications and infrastructure that has recently been deployed across the business.

Skills required

* Hands on technical support
* Ability troubleshoot hardware and general IT issues
* Excellent customer service skills
* Windows 7
* MS Office 2013/2016
* Office 365
* SharePoint
* WIndows Server 2008 to 2012
* Active Directory
* LAN Infrastructure/DNS/DHCP
* Android device configuration
* IP Telephony
* Be available immediately to start a new role

Suitable candiate will be contacted within 24 hours of application.

IT Support Technician (1st/2nd Line) - Sittingbourne, Kent - Up to £24,000 per annum - ASAP start - Win7, O365, SP, Server 2008 to 2012, AD, LAN and IP