Windows Support Analyst - Desktop Support Analyst

Recruiter
EASYWEB RECRUITMENT
Location
Oxford
Salary
£23000 - £25000 per annum, Benefits: Training, Overtime, BenefitstxtSalaryFrom=23000
Posted
14 Jun 2017
Closes
14 Jul 2017
Contract Type
Permanent
Hours
Full Time
Windows Support Analyst - Desktop Support Analyst

Active Directory, Office 365, ITIL, MCSA, 1st Line, 2nd Line, IT Managed Service Provider

- Excellent opportunity for a budding IT Support Analyst to join a vibrant, growing team. 
- The role is working for a leading IT service provider and you will support a range of clients.
- The company offer fantastic training/development opportunities and you will learn well.
- Great chance to pursue Vendor Certifications and learn on the job from experienced colleagues. 

 

 

Role

-          Install, upgrade and support Windows 7 and above
-          Install, upgrade and support printers, computer hardware
-          Perform general preventative maintenance tasks on computers, laptops.
-          Investigating & fault finding software issues
-          Software installation
-          Diagnose and communicate complex technical issues escalating to third line support

 

 

Experience

-          Experience supporting Windows 7 / 10.
-          Experience setting up new workstations, laptops and tablets.
-          Active Directory experience e.g. adding users, password resets.
-          Understanding of MS Office 365 support and administration.
-          Experience of using IT ticketing software.
-          Excellent communication skills