Project Coordinator, PMO Analyst, IT Service Provider

Recruiter
EASYWEB RECRUITMENT
Location
Watford
Salary
£30000 - £40000 per annum, Benefits: Training, Overtime, BenefitstxtSalaryFrom=30000
Posted
14 Jun 2017
Closes
14 Jul 2017
Contract Type
Permanent
Hours
Full Time
Project Coordinator, PMO Analyst, IT Service Provider

Project Support Officer, Project Officer, PMO Administrator, Managed Services,

-Excellent opportunity for a Project Coordinator from an IT Service Provider background (essential)
-Chance to build on existing IT Managed Services experience and a potential route into being a PM.
-Excellent culture and the role comes with fantastic development/ training opportunities.
-Some product knowledge of Networking is beneficial, Cisco, R and S, Security, Wireless, Datacentre

If you are an experienced Project Coordinator with 2 years plus working for an IT Managed Service provider, we would love to hear from you.

Role
- Project Co-ordinator will own and co-ordinate the end to end process for PS presales and installations
- Understanding of customer requirements
- Allocation of suitable resources
- Producing all associated documentation
- Using a ticketing system
- You will manage requests and communication whilst working within defined KPIs, OLAs and SLAs
- Ensure adherence to internal quality and cost objectives, will be driven by a customer services mentality
- Acting as the main PMO point of contact for customers for assigned projects
- To initiate and maintain relationships with key project / business stakeholders Requesting
- To identify and escalate risks or issues as early as possible 
- Co-ordination and creation of documentation to a high standard, ensuring timely completion e.g. Statement of Works, Highlight Reports, Sign-off documents etc

Experience
- Prince2 Foundation certified
- At least 2 years’ previous experience within a fast-paced PMO environment as a project co-ordinator
- Previous experience within an IT services environment
- Previous experience working with Sales Teams