Project Coordinator, PMO Analyst, IT Service Provider

£30000 - £40000 per annum, Benefits: Training, Overtime, BenefitstxtSalaryFrom=30000
14 Jun 2017
14 Jul 2017
Contract Type
Full Time
Project Coordinator, PMO Analyst, IT Service Provider

Project Support Officer, Project Officer, PMO Administrator, Managed Services,

-Excellent opportunity for a Project Coordinator from an IT Service Provider background (essential)
-Chance to build on existing IT Managed Services experience and a potential route into being a PM.
-Excellent culture and the role comes with fantastic development/ training opportunities.
-Some product knowledge of Networking is beneficial, Cisco, R and S, Security, Wireless, Datacentre

If you are an experienced Project Coordinator with 2 years plus working for an IT Managed Service provider, we would love to hear from you.

- Project Co-ordinator will own and co-ordinate the end to end process for PS presales and installations
- Understanding of customer requirements
- Allocation of suitable resources
- Producing all associated documentation
- Using a ticketing system
- You will manage requests and communication whilst working within defined KPIs, OLAs and SLAs
- Ensure adherence to internal quality and cost objectives, will be driven by a customer services mentality
- Acting as the main PMO point of contact for customers for assigned projects
- To initiate and maintain relationships with key project / business stakeholders Requesting
- To identify and escalate risks or issues as early as possible 
- Co-ordination and creation of documentation to a high standard, ensuring timely completion e.g. Statement of Works, Highlight Reports, Sign-off documents etc

- Prince2 Foundation certified
- At least 2 years’ previous experience within a fast-paced PMO environment as a project co-ordinator
- Previous experience within an IT services environment
- Previous experience working with Sales Teams