Network Support Engineer – Cisco, Checkpoint

£25000 - £30000 per annum, Benefits: Excellent Benefits Package, OvertimetxtSalaryFrom=25000
14 Jun 2017
14 Jul 2017
Contract Type
Full Time
Network Support Engineer – Cisco, Checkpoint

CCNA, CCSA, BAU, Network Operations, NOC, WAN, LAN, Network Security, Firewalls, SOC


- Excellent opportunity for a budding Network Support Engineer to work and learn with an experienced,       knowledgeable team.

- Chance to work for a well-known, established Technology provider who value their employees and offer one of the best benefits packages in the market.

- I am seeking a bright, communicative individual ideally with the CCNA or CCSA certification to assist the 2nd/3rd line engineers in the resolution of faults.

- Great environment in which to further your networking career and develop further.




Provide assistance and support to customers and client personnel as part of the services covered by managed services contracts.

Provide assistance to internal and external personnel in the use Network & Security LAN & WAN solutions throughout the organisation as directed by the Network & Security Tech Lead.

Ongoing support for the Service Desk and Client Services in delivering contracted services.

To undertake training as discussed and agreed in order to ensure up to date knowledge for Cisco and Checkpoint Support is maintained.

To answer, prioritise or allocate Incidents as an escalation or to more senior 2nd Line or 3rd Line Support levels within the team as required

To review all customer Change Requests, assess the requirements, create change plans and to schedule implementations



- At least 1 year working as a Junior Network & Security Engineer or equivalent
- Cisco CCNA certified
- Checkpoint CCSA certified
- Proven track record of supporting WAN/LAN based network services
- Experience of network security & firewalls (CISCO & Checkpoint products)
- Extensive knowledge & use of Microsoft applications (inc. VISIO)
- Experience of using network management & diagnostic tools