IT Support Engineer £20k - £22k + BONUS - Basingstoke

Penguin Recruitment
£20000 - £22000 per annum + Bonus
14 Jun 2017
14 Jul 2017
Contract Type
Full Time
IT Support Engineer £20k - £22k + Benefits - Basingstoke

We have a fantastic opportunity for a Help Desk Engineer to join a well-established IT Reseller and Managed Service provider a company which is a leading company in the market and has a client based in the hundreds, this exciting time within the company has now lead to internal expansion and the requirement for Help Desk Engineer

The Role

The role will see you as a 1st point of contact for clients wanting to log an IT issue or problem, from here you will try to resolve the issue which could be hardware or software based and failing this you will then escalate and raise a ticket with the relevant department. In addition, you will also be required to assist with updating and progressing calls and ensure a smooth overall experience for the clients

The Candidate

* You must have proven IT help desk experience with understanding of Active Directory
* Have fantastic communication skills - written and verbal
* Can learn quickly and adapt to new technology with a view to moving into 2nd tier responsibilty
* Demonstrate a proactive attitude
* Prioritise workload and work to deadlines

The Package

* Starting salary of £20k - £22k dependant on experience
* Annual leave
* Room for progression to 2nd line desk support

If you feel you have the suitable credentials Apply today!

Keywords - 1st line support engineer, technical support, desktop support, IT engineer, IT support

Commutable Locations -, Basingstoke Winchester Guildford Chineham, Hook, Fleet, Farnborough, Camberley, Farnham, Aldershot, Winchester, Guildford, Reading, Newbury, Andover, Alton, Reading, Maidenhead