Account Manager

Recruiter
Vanilla Recruitment (UK) Ltd
Location
Leicester
Salary
£25000 - £35000 per annum
Posted
14 Jun 2017
Closes
14 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
We are currently supporting the recruitment of an Account Manager for a dynamic and forward thinking print management company. This is an exciting opportunity to work as part of a dedicated client services team responsible for the management of new and existing customer projects.

Duties and responsibilities:

* Communicate with internal departments to ensure smooth management of projects
* Ensure projects are delivered on time and to client specifications
* Communicate changes to project plans and manage client expectations
* Develop and maintain strong client relationships
* Closely manage project schedules to ensure key milestones are achieved
* Manage client stock requirements and adhere to internal policies
* Provide technical support to clients and projects as needed
* Work closely with commercial departments to ensure accurate costings and correct stock is supplied
* Attend client meetings to take on new briefs and review existing projects
* Gain client feedback to make improvements to existing projects
* Invoice projects within agreed service levels
* Adhere to the company audit and compliance policies



Skills and experience required:

* Previous account management experience essential
* Experience within print management or at a marketing communications agency would be advantageous
* Excellent communication and interpersonal skills
* Good negotiation skills
* Ability to build strong client relationships
* Ability to prioritise busy workloads and multi-task
* Work to tight deadlines and thrive in a pressurised environment
* Good project management skills with a keen eye for detail
* Committed, hardworking and flexible



Hours:

* Monday to Friday 9.00am - 5.30pm



Salary and benefits:

* Competitive salary + bonus + excellent benefits