Motor Trade Aftersales Advisor

Recruiter
Progress Recruitment Solutions
Location
Grantham
Salary
£18000 - £20000/annum + Bonus
Posted
13 Jun 2017
Closes
13 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Aftersales Advisor Required In Grantham
£18k-£20k + Bonus
Monday - Friday 8-6 - Alternate Saturdays 8am - 1pm

Due to business expansion and an ever increasing customer base our client require a full time Aftersales Advisor

The ideal candidate will have experience within a parts or service environment within the automotive industry. Requiring excellent communication skills, efficient working practices and the ability to deliver superb customer service every time!

Duties within this role will include;
* Meeting and greeting customers
* Answering emails and telephone to customers and colleagues
* Booking customers in for service, repair and MOT work
* Continued customer contact to ensure every opportunity for ‘up selling’ of service and MOT work.
* Efficient administration of all departmental paperwork, computer diary system and invoicing.
* Accurate ordering of parts and accessories
* Pre-picking of all parts required for next day service and repair work
* General ‘housekeeping’ to assist in keeping the Aftersales areas clean and tidy

Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience