Care Coordinator

13 Jun 2017
13 Jul 2017
Public Sector
Contract Type
Full Time
Do you have a passion for care? Are you looking for a rewarding job where you can really make a difference?
The Human Support Group are a national company that was established in 1998 providing care in the community to over 3,000 service users each week, a number rapidly increasing!

A vacancy is now available within the Plymouth Branch for a Reablement Care Coordinator This role will involve you working in close partnership with the discharge teams from the Hospital and Adult Social care team to coordinate the short term intervention team. The intervention team promote independence and encourage confidence to support individuals in the community to regain their independence, this is an established team supported by in-house Occupational Therapists and Adult Social Care therapists to produce clear outcomes.

As well as a rewarding career we can offer you a competitive package.

Salary, Benefits, Hours and requirements:
• Salary up to £19’750k annum DOE
• Company Induction
• Working hours of 40 per week flexible working as part of shift pattern
• Work life balance on call duties are divided over a 6 weekly rota
• Driver’s licence essential due to the nature of the position
• Experience and knowledge in Health and Social Care
• Ability and willingness to provide care in the community at short notice
• Understanding of MS Office applications as well as able to use in-house systems effectively
• Excellent customer service skills both via telephone and in person
• Attention to detail is a must in this role to ensure you work towards company policies and procedures, ensuring the quality of care standard is consistent throughout our services.
• Interest in the industry and passion for care

Duties and responsibilities:
• To accept responsibility for the professional supervision, management, organisation and co-ordination of staff, including the management of the out of hours service in the absence of the Care / Branch Manager
• To participate in the on-call system, ensuring that all service-user calls are completed, providing direct care when required
• To assist the Care Manager and the Response Team to ensure that you do as much as possible to rectify any problems that occur with staffing both during and out of main office hours
• To ensure that all services offered are appropriate, relevant and sensitive to the needs of service users and to initiate change in line with needs, in consultation with the Care Manager
• To take overall responsibility for the completion of rotas on a weekly basis to ensure that service user calls are appropriately planned and covered by Care Assistants
• To ensure all Care Assistants are sent an up to date rota of care assignments each week
• To reconcile the Electronic Call Monitoring System (where applicable), highlighting and investigating any issues that have arisen and reporting such issues to the Care / Branch Manager
• To ensure that time-sheets (where applicable) are filled in accurately and received within the appropriate time for invoicing and payroll
• To assist with the implementation of care plans, liaising with the service users with regards to the details and the start date of their care package and to maintain regular contact with service users regarding their care
• To provide care in the community where required

Successful candidates will need to complete an Enhanced DBS check shortly after being successful from interview, the cost of this will be met by the employer.

This role has an exception under the Equality Act 2010 as you must be aged 18 or over.

If you’re interested in applying to our vacancy please send a detailed cover letter stating your interest as well as your most up to date CV by Friday 10th March 2017
All applications will be part of a shortlisting process those successful candidates will be invited for an interview week commencing 13th March 2017