Sales Executive (New car)

Recruiter
Jenrick Commercial
Location
Stockport
Salary
£15600/annum Great earning potential
Posted
13 Jun 2017
Closes
13 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Sales Executive (NEW OR USED) * Automotive Industry * Well Known Reputable Company * Stockport* £15,600 p.a. plus you can EARN up to £50k in bonus * Fantastic Opportunity *

Job duties:

Carrying out measures to promote sales both within the showroom and outside sales area.

 

Using, establishing and fostering contacts with departments/units which support Sales.

 

Welcoming, advising, calling on and supporting customers.

 

Holding sales discussions to provide customers with information and advice on

Mercedes-Benz vehicles and used vehicles, equipment and accessories.

 

Concluding sales contracts and making any required amendments in line with Sales Process.

 

Managing orders in progress and supervising order processing.

 

Carrying out follow-up contacts to customer and prospects; processing and managing a customer file.

 

Accountabilities

 

- Calling on, welcoming and providing support personally, by telephone and in writing to interested parties and customers.
- Informing and advising visitors on Mercedes-Benz vehicles, equipment, prices, conditions, technical data and other issues.
- Explaining differences between Mercedes-Benz vehicles and competitors' vehicles; highlighting usefulness/advantages.
- Immediately passing on customers' wishes to sales management.
- Introducing customers to other customer support units and continuously maintaining contact with these units.
- Preparing and carrying out follow-up contacts and compiling contact reports.
- Organising and carrying out test-drives and evaluate results.
- Compiling and sending out offers.
- Well-targeted and continuous planning of acquisition of new customers.
- Establishing contact personally, in writing and by telephone.
- Involvement in design of exhibition space and product placement.
- Involvement in sales events.
- Guaranteeing professional level of product presentation (price marking, accessibility, cleanliness, etc.)
- Carrying out market and target group analyses and compiling statistics.
- Fostering contacts to key individuals, associations and groups in the region

- Carrying out customer and demand/need-oriented sales discussions.
- Offering and selling accessories.
- Explaining financing and leasing opportunities and insurances and concluding/arranging relevant contracts.
- Concluding sales, negotiating terms (trade-ins, type and method of payment, method of vehicle transfer, etc.), if necessary obtaining agreements and drawing up the sales contract.
- Offering and selling service packages.
- Prepare offers and follow-up with customers and prospects.
- Recording the customer's order, preparing cost calculation and passing them on to the respective department.
- Agreeing on processing and registration procedures with customer.
- Supervising conclusion of financing, leasing contracts, insurances and service contracts.
- Reaching agreements with internal partners (Ordering, Sales Management) and external contacts (financing and leasing partners, etc.)
- Handing over vehicle and introducing customer to the vehicle.
- Planning and carrying out regular contact with customers.
- Regularly recording customer satisfaction and initiating relevant measures.
- Taking individual period of ownership of customer's vehicle into consideration with respect to timely follow-up orders.

 

Skills and Experience

 

Has completed sales training, ideally in the automobile industry, or within a high value retail sales environment.

 

Excellent listening and communication skills.

 

Has the ability to follow a structured Sales Process.

 

Has a genuine passion for the delivery of first class customer service