Collections Agent

Jigsaw Staffing
£16500 - £23000/annum OTE
13 Jun 2017
13 Jul 2017
Contract Type
Full Time
About the Job
How would you like to work for one of Manchester’s most fun dynamic and innovative working environments? We are currently recruiting for a new exciting role based in the heart of Manchester. The role is for a fast paced Collections Agent where no 2 days are the same.
Roles and Responsibilities:
This is a challenging vibrant role that requires a confident and self-motivated individual. Duties will include the following:
• Using own initiative to make informed decisions on accounts
• Dealing with current accounts and loans
• inbound calls only
• Adhering to KPI’s
• Complaints handling
• Dealing with vulnerable customers
• Cash Collecting
• Offering the benefits of debt management to customers in sever difficulties
• Managing accounts affectively

Skills required:
• Quick learner with a strong work ethic
• Great attention to detail
• Works well under pressure
• Proactive with an enthusiastic attitude to work
• Punctual
• Excellent organisational skills
• The ability to adapt to systematic and business need changes
• Knowledge of all Microsoft Office packages, especially Outlook, Word and Excel
• Exceptional customer service skills
• Able to meet KPI’s and work towards targets.
If you have the skills and experience required for this role, please contact me on : (Apply online only)