Hotel Receptionist/Duty Manager

Maiday Recruitment
£17000 - £18000/annum Fantastic Prospects
13 Jun 2017
13 Jul 2017
Contract Type
Full Time
Hotel Receptionist /Duty Manager
Ref: JB39858
Location - London
Salary: £17,000+ depending on relevant experience.

Currently looking to recruit an experienced hotel receptionist for a busy property in central London.
To cover reception duties plus occasional Duty Manager shifts.

Main Duties and Responsibility:

- Greeting customers promptly in a courteous and friendly manner at all times
- Ensure all guest`s complaints are handled appropriately, informing the Front of House Manager when necessary
- Build good relationships with regular accommodation bookers.
- Arrange fulfilment of customer services by working closely with all department within the hotel
- Allocate rooms and issue appropriate keys
- Ensure that any updated or special notes/requests for the guests are saved in their profile field for future reference
- Demonstrates a working knowledge of all services and facilities of the hotel, and effectively assist the hotel`s guests

The ideal candidate for this position should be:

- Standards driven and detail-orientated
- To have the ability to multi-task in a fast-paced environment
- A good command of the English language
- Be flexible with regards to working patterns
- An Excellent self-presentation skills
- Previous experience within the hospitality industry

Shifts are organised according to a rota on a 40 hour week, normally working 5 days out of 7, including some weekends and bank holidays.

Shifts are mainly organised between 7am-3pm and 3pm-11pm although this can vary.

If you're interested in this fantastic career opportunity then do not delay, apply today! Send your CV to jim@maidayrecruit
Jim @ Mai Day Recruitment Services
Telephone - (Apply online only)