Support Engineer

Oho Group
£45000 - £55000/annum
13 Jun 2017
13 Jul 2017
Contract Type
Full Time
Technical Support Engineer

Technical Support Engineer – 3rd line support- Up to £55,000, (Rickmansworth). 

Looking for a talented Technical Support Engineer to join one of the UK`s fastest growing companies. We want you to have fun, be challenged and to develop your creativity and skills by joining an expanding and successful team.

The organisation:

This is a rare opportunity to work for one of the UK`s most innovative and passionate companies in the field of technology. We recently received $40million in funding from Venture Capitalists to enable further growth into the American and Asian markets on the back of recent supply partnerships to Cisco and Oracle.  

For anyone with a deep passion for technology this is the company for you, we are growing and this is an exciting time to join. As a member of our team you will be presented with exciting opportunities to progress your career in helping the company evolve.


The Role:

As a 3rd line technical support engineer you will have strong client facing skills and strong experience of technical troubleshooting and problem solving (4 years+).

You will be:

-          Highly capable in answering and resolving support issues via phone, video and email

-          An expert in troubleshooting hardware, software and network problems

-          Experience in reproducing issues and investigating causes with test infrastructure

-          Proven ability to take a leadership role within the team whilst working with tier 1 and 2 engineers to resolve incidents.

A big bonus to have is language skills (especially European languages) as this is a multi-lingual desk and fluency in German is an advantage.

As well as this any exposure to ‘C` programming is highly beneficial.

Employee Benefits


- Starting salary of up to £45, 000 to £55,000 per annum
- Salary review annually
- EMI share option scheme
- Private health insurance and long-term sickness/disability insurance
- Life insurance of four times salary
- Assistance with relocation expenses if applicable
- 25 days annual holiday plus bank holidays
- Friendly, motivated group and stimulating environment

Interviews are happening right away so apply now to avoid missing out on your chance