Process Improvement Analyst

Recruiter
Employment Specialists Ltd
Location
Colchester
Salary
£30000 - £40000/annum
Posted
13 Jun 2017
Closes
13 Jul 2017
Sector
Accountancy
Contract Type
Contract
Hours
Full Time
Process Improvement Analyst - 12 Month Fixed Term Contract

Colchester

£30,000 - £40,000

Working for a market leading Insurer, this business critical role within Group Operations, will deliver key operational support to the Claims Department.

You would work with a network of internal and external contacts to strive to continually improve operational services. Thus playing a key role in the development of the procedures and processes which contribute to the success of the Claims team in meeting its objectives.

Principle Duties and Responsibilities

* Build strong productive relationships with the Managers and Staff within the Business and IT units as well as external third parties
* Produce project and business analysis deliverables, such as requirements analysis, functional specifications and user acceptance tests to ensure consistency and clarity of brief between the stakeholders
* Manage projects in line with management methodology and project gateways
* Present to both senior Staff in headline, commercial terms and wider divisional audiences

Person Specification

* Experience of working as a Project Manager / Business Analyst
* Knowledge of Insurance operations
* Highly analytical with strong attention to detail
* Excellent communication skills and ability to build effective working relationships, both internally and externally
* Strong IT skills
* Demonstrable evidence of problem solving skills
* Driven and proactive with the ability to identify improvements and ability to work with others to implement
* Experience of LEAN, or any other process improvement methodology, would be advantageous