German Speaking Customer Service Executive

Recruiter
Platinum Travel Recruitment Ltd
Location
London
Salary
£20000 - £21000/annum Up to £21k + bonus + benefits
Posted
13 Jun 2017
Closes
13 Jul 2017
Contract Type
Permanent
Hours
Part Time
Our client is a highly successful and award winning travel company with offices across the globe that offer various travel services to travellers around the world. Due to success and expansion we are now seeking many full & part time German Speaking Customer Service Executives to join our clients dynamic, pleasant and international work environment in a prestigious part of London. This role is ideal for a German Speaker with customer service experience seeking an exciting career in travel in which training will be provided. Or if you are currently working for a tour operator or a hotel in reservations or reception and seeking career progression, in which you will be rewarded for your hard work, apply today!

East day will not be the same:

• Liaise between the guest and accommodations: modification of reservations, handling special requests and queries by phone and e-mail.
• Building productive and continuing relationships with travel suppliers.
• Dealing with hotel availability, specials and promotions.
• Verifying accuracy of information provided by the travel suppliers and making sure the travel information on the website is up to date.
• Delivering high level of customer service.
• Actively participate in various projects within the department.
• Working as part of a friendly and dynamic team.

To be the cut above the rest:

• Must have excellent communication and problem solving skills
• Passionate about helping customers
• Fluent in both written and spoken English and German
• Roles available in London, Lille, Berlin and Amsterdam

For the Russian-speaking role experience in a hotel or the travel industry is required

Generous benefits include:
• Full-time (up to 4 weeks) paid training
• Full & Part Time roles are available
• Travel perks
• Fun & friendly working environment
• Pension
• Work schedule 4-6 weeks in advance
• International working environment
• Convenient state of the art offices
• 25 holidays per year (on full time basis)
• Free lunch every day
• Quarterly Bonus Plan - 12% of your salary
• Premium pay for certain hours worked at evenings and weekends.

Give your career a boost and apply today