Telesales Executive

Recruiter
Get-Recruited (UK) Ltd
Location
Redditch
Salary
£17000 - £18000/annum
Posted
11 Jun 2017
Closes
11 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Sales Exceutive

Redditch

£17,000 - £18,000 plus uncapped bonus

To manage a variety of projects intended to drive sales whilst working closely with the clients and the operational team.

* Take ownership of allocated tasks by using standard operational procedures
* Maintain customer contact by phone and use of Company systems and technology
* Achieve call, sales and GP targets
* Build working relationships with internal & external customers to facilitate the smooth running of all projects and the collection of reporting data
* Ensure all duties carried out are within operational guidelines and records are kept
* Identify areas for cost control and improve profit
* Liaise with colleagues to collate and clarify any extra costs
* Ensure work and subsequent invoicing is timely and accurate
* Ensure Service Levels are recorded and conform to account objectives
* Escalate potential issues / resolutions to the appropriate manager
* Identify opportunities within the client and escalate to the Senior Account Manager to support account development
* Relevant legislation, professional standards and ethics that apply to the role must be taken into account when performing duties

Skills Required

Previous telesales or account management experience in a business to business sales environment, including cold calling, opening accounts and cross-selling
Used to working to KPIs