Customer Service Executive - Print & Design

Pin Point Recruitment
Sunderland, Tyne And Wear
11 Jun 2017
11 Jul 2017
Contract Type
Full Time

Customer Service Executive - Print & Design

Salary: £18k plus benefits

Location: Sunderland A19

Time Scale: Immediate Hire

My client is a large print media organisation with several sites across the UK and this is an excellent opportunity to join the organisation in a key accounts team.

This role is working and managing key clients, so being able to build relationships quickly is essential, my client is currently expanding and growing, so career development & progression is a real possibility with this post.

Key Areas required:-

  • Ideally Sector Experience, print, Media, Web, Digital printing, Newspaper print
  • Knowledge of the sales processes


  • Accountable for print management & delivery of projects and print jobs
  • Provides expert and professional advice, guidance and consultation to stakeholders
  • Development and growth of account relationships
  • Pre-empting issues through effective planning
  • Attending Design Brief and Design Handover meetings
  • Arranging, chairing and managing all Pre Artwork meetings
  • Driving quarterly category reviews to highlight all KPIs
  • Competitor analysis
  • knowledge of the print industry and be capable of liaising at all levels
  • Deal with 3rd party suppliers
  • Highly motivated and driven with excellent organisational skills