Meetings and Events Office Supervisor

Recruiter
Berkeley Scott
Location
London, South East England
Salary
23000.0000
Posted
11 Jun 2017
Closes
11 Jul 2017
Contract Type
Permanent
Hours
Full Time
A globally branded hotel with a state of the art conference centre is looking for a Meetings & Events Supervisor for one of their renowned properties near Heathrow. You will be handling a portfolio of 35+ conference & event spaces. This is an excellent opportunity for anyone who is looking to build a career in M&E sales. You will be assisting the Meetings & Events Office Manager to ensure that the administrative functions of the Meetings & Events Department is run in an efficient and effective manner.

Main Responsibilities include:

- Effectively utilising client feedback in order to enhance the overall guest experience, agreeing and implementing actions accordingly
- Ensuring that all customer enquiries are handled swiftly and effectively
- Regular maintenance of the booking system.
- Understanding and effectively communicating revenue targets to the tam
- Assisting the Meetings and Events Manager
- Assisting the Meetings and Events Manager in determining staff performance in-line with set departmental targets
- Promoting and selling the facilities by conducting site inspections and fam-trips
- Ensure all potential leads are determined and followed-up efficiently
- Preparation of job schedules for operational M&E staff
- Ensuring cohesion between team members
- Overseeing events and ensuring that the entire operation runs smoothly, maintaining effective communication between all relevant team members
- Diary management through Opera S&C function

Requirements

- Previous hotel M&E experience, ideally at a globally branded property with large-scale M&E operations
- Knowledge of Opera PMS S&C function
- Second language is a plus

Package

- £24K-£25K
- 20 days paid leave and bank holidays
- Meals on-duty and uniform are provided

Berkeley Scott is acting as an Employment Agency in relation to this vacancy.