Tail Lift Engineer

Recruiter
Corus Consultancy
Location
Norwich, Norfolk
Salary
25000.0000
Posted
11 Jun 2017
Closes
11 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Tail Lift Engineer

Norwich

£25-£30K PA (dependant on experience)

Total of 45 hours per week (working alternative shift patterns)

Anything over that time will be paid at basic x 1.5

Monthly Bonus of £125 if business KPI's are met

About Company

My client are the largest Independent Commercial Vehicle Dealer Group in the UK with 39 dealer locations and are also the largest DAF Trucks Dealer Group in the UK.

Many of their 39 locations are open for service for 24 hours, others for extended hours - giving flexibility and optimising vehicle availability. Of just over 1700 employees approximately 500 are technician grades. They have a demonstrable commitment to continuous technical training - for both sales and technical colleagues.

Job Spec

  • We have a new vacancy for a qualified and experienced Tail Lift Engineer to join my client's extensive Service Team at Norwich.

  • The role includes full repair, maintenance and statutory examination and testing of tail lifts, shutter doors and associated equipment.

  • In addition to several years' experience, the successful candidate will be a team player and have a real 'can-do' mentality.

  • No shift working is required though regular participation in out-of-hours callout is mandatory.

Key Aspects of the Role

  • Take instruction from the Workshop Controller, and carry out work in an efficient and effective manner.

  • Diligently complete inspection sheets and job cards to the highest standard.

  • Liaise with Parts Department as required.

  • Ensure vehicles in yard are secure, with keys returned to Reception, and yard is locked up when finishing late shift.

  • Ensure housekeeping is of highest order.

  • Report back to the Workshop Controller on any additional work required above that instructed that may need authority from Customer or Manufacturer.

  • Develop Best Practice in all service operations and deliver consistently.

  • Create and deliver a customer led culture in the service department.

  • Ensure all Company, Franchise, Health & Safety and Environmental, ISO policies and standards are adhered to within the service department, and branch as a whole.

  • Contribute to the effective development of the branch as a whole.

  • To deliver world class levels of customer service - Right first time and on time.

Key Result Areas

  • World class service - right first time, on time.

  • Maintaining excellent relationships with internal and external customers.

  • Accurate and complete job cards.

  • Ability to work calmly and effectively under pressure.

  • Good communication flows in and out of the department.

  • Achievement of all KPI's, most specifically MOT pass rate

Competencies

  • Exceptional working knowledge of tail lifts and associated equipment together with legal obligations and documents.

  • Competent knowledge of manufacturer systems.

  • Well developed communication skills.

  • Positive 'can do' attitude to problem solving and change management.

  • Calm and methodical under pressure.

If you have the relevant experience then please apply today!