Service Delivery Manager, London £30-£42k + 10% bonus
Service Delivery Managers, London
£30-£42k + 10% bonus, shares and benefits package, the best training and scope for career progression
International US Software business is expanding its existing Service Delivery team in London, focusing on creating and managing seamless on-boarding plans with business clients whilst assisting with legacy migrations. Their aim is to deliver an experience so profound that customers love using their products, services and actively recommend them to others.
This role will sit within the heart of a growing team of 5 talented fellow SDM’s focusing on key accounts with the business split regionally across the UK.
•Communicate to relevant stakeholders and execute to timelines.
•Supporting the Business Development Manager by providing consultative support to the existing client base
•Work across multiple internal and external customers and raise any issues immediately.
•Develop proficiency and knowledge of the products and solutions with the ability to clearly communicate appropriate recommendations to address customer needs.
•Learn and utilizes specific software tools and problem solving strategies to solve for customer issues, develops and prioritizes recommendations for product and process improvements
•Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others.
•Demonstrated project management skills for planning/driving tasks across organizations while keeping initiatives on track to achieve desired outcomes
•Results oriented, while respecting people and maintaining integrity without compromise
•Ability to manage multiple priorities within a fast paced environment
Expanding its social, mobile, and global footprint with a full suite of products and services and are revolutionizing the industry. Utilizing design for delight and lean startup methodologies, their entrepreneurial employees have brought more than 250 innovations to market; (SaaS, PaaS) and mobile apps.
The Recruitment Hub is a recruitment business and agency.
These criteria are not age specific and candidates of all ages will be considered. Both our client and The Recruitment Hub are Equal Opportunities Employers.
We would like to thank you for your interest in this vacancy and hope that you are successful in your application, however if you have not heard from us within two weeks of your application, we must ask you to assume that you have not been selected for interview for this particular role, we do however express the hope that you will apply for future job opportunities with The Recruitment Hub.