Warranty Engineer

Recruiter
Spectrum Employment Solutions
Location
Dungannon, County Tyrone
Salary
21000.0000
Posted
11 Jun 2017
Closes
11 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

WARRANTY ENGINEER

Our client is a well-know and long established Heavy Equipment Manufacturer based in Dungannon, Co Tyrone who provides a range of equipment for the heavy engineering sectors throughout the globe. Due to continued growth, the company now wish to appoint a Warranty Engineer.

Job Purpose- Warranty Engineer

Will be responsible for the technical assessment of claims and settling these claims.

Main Responsibilities- Warranty Engineer

  • Processing warranty claims
  • Settling claims in line with warranty policy
  • Liaising with engineers, quality, service technicians
  • Dealing with queries from dealer network (phone calls / emails)
  • Training internal staff and dealer network occasionally on warranty system and processes
  • Recovering costs from suppliers and coordinating return of parts to suppliers
  • Raising concerns to Internal Quality Council
  • Providing advice to Technical and Parts Helpdesk on warranty issues

Personal Specification- Warranty Engineer

  • Education to degree standard preferably in Engineering (or equivalent work experience).
  • Computer Literate - Able to use Microsoft Office systems especially Excel.
  • Ability to communicate across all levels of the business.

Spectrum Employment Solutions is an equal opportunities employer and welcomes applicants from all backgrounds.

This is a private & confidential service.