Software Support Engineer

North London, London
11 Jun 2017
11 Jul 2017
Contract Type
Full Time

Software Support engineer

£20,000 - £25,000 Per annum (Depending on experience)

Southgate - North London


Working Pattern: Monday - Friday 10am - 7pm

Client Profile:

Pertemps are proud to announce that we are currently searching for a Software Support Engineer to join our prestigious client in the North London area. This is a fantastic opportunity for an experienced IT support professional who is looking to further develop their career into the world of IT hardware/Software support.


As the Software Support Engineer you will be servicing a global variety of Business to Business clients including the UK and North America. Some of your key responsibilities include:

- Providing telephone IT support on a daily basis (1st - 2nd Line level)

- Providing email support to global distributors and medium to large scale business in a timely and efficient timescale.

- Troubleshooting all technical issues on a daily basis.

- Delivering remote installation to your clients on a day to day basis on client request.

- Providing hosting training sessions on the software to your clients on a daily.

Personal Specification:

The successful candidate for the Software engineer will be required to have the following competencies:

- A knowledge and understanding of Network Security solutions.

- Experience of using Microsoft Sever & Network technologies.

- Great communication skills is absolutely essential.

- Strong Trouble-shooting and problem solving skills is essential.

- SQL/MS Exchange/Citrix/VMWare experience is desirable.

- Technical article writing and tech Video creation is desirable.


For further info, please contact Pertemps in Enfield.