Job Title: Academic Support
Reporting to: Director of Studies
Salary: £22,000 - £ 28,000; depending on experience
Hours: Full-time, 40 hours per week
Location: Park Royal, W3. Gants Hill, IG2.
Job type: Permanent
UK College of Business and Computing (UKCBC) is a rapidly growing independent educational institution with 5 campuses in Greater London. UKCBC aims to provide the opportunity to further academic qualifications for those with passion for higher education. The institution is striving to create proactive working environment, develop their employees and support them on every step leading to career progression.
We are seeking to appoint an Academic Support Administrator to undertake a varied range of academic administrative duties to support the students and teaching staff in the overall delivery of the academic programmes.
The candidate will be the first point of contact for students’ academic enquiries and will also support academic staff from various departments. Therefore the ideal candidate must have excellent organisational, verbal and written communication skills and strong time-management skills.
Main duties and responsibilities will include:
- Supporting and monitoring student coursework submissions
- Supporting the administration of student academic files
- Collection and analysis of student feedbacks
- Minute-taking for Academic Committee meetings, and follow-up activities
- Liaising between academic department members and students to follow up with assignments
- Attend various student meetings and coordinate redresses of students’ grievances
- Treat each student as an individual, understanding that each student have different needs
- Additional responsibilities according to the business needs
Essentially, this role requires a flexible and pro-active candidate able to work on a variety of tasks within and outside of these main duties and responsibilities whilst working with an attention to detail to a professional standard.
- Minimum 12 months of proven work experience in Higher Education sector
- Knowledge of Microsoft Word, Excel, Outlook and PowerPoint
- An ability to work proactively and independently,
- Strong organisational skills with the ability to take initiative, manage multiple tasks, to set and reorder priorities, and complete tasks within designated deadlines
- Sensitivity and ability to work effectively with people from various diverse backgrounds possessing differing levels of skills and knowledge
- Experience working with E-learning such as Moodle, VLEs
- Experience in organising student societies, task groups
- Experience in co-ordinating and supporting Pearson HNDs level 4 and 5 programmes