German Client Services Representative - Prestigious Broker

Market Talent Ltd
City of London, London
11 Jun 2017
11 Jul 2017
Contract Type
Full Time

My client is a prestigious independent broker providing trading services in Forex, CFDs and Spread Betting. The business strives to maximise their clients’ trading through a unique mix of superior value proposition, diverse product offering, competitive spreads and stellar customer service.


  • Maintain and expand the businesses client base through sales activities such as contacting new leads.
  • Establish contact with prospective clients and business partners, as well as maintain excellent relationship to existing customers.
  • Actively promote the firms products to customers and prospective customers.
  • Respond to customer queries using chat software, telephone, email and Salesforce.
  • Provide customers help with our products.
  • Provide technical support.
  • Represent the company at live events (seminars & trade shows) and conduct webinars.
  • Assist in related projects, such as marketing campaigns, translations into German, market analysis.


  • Excellent customer service skills.
  • Professional behaviour towards clients.
  • Solid negotiation and communication skills.
  • Self-motivated.
  • Organised and able to handle high workload.
  • Sales target-driven.
  • Able to keep high working standards throughout.
  • Comfortable working a shift rota consisting of late and night shifts
  • Fluent in German & English language, written and spoken English.