Concierge

Recruiter
Abbatt Property Services
Location
Central London
Salary
£8 - £8.50/hour
Posted
11 Jun 2017
Closes
11 Jul 2017
Contract Type
Interim
Hours
Full Time
Would you like a new Concierge opportunity in a 5* London development?

Are you an outgoing, bubbly and engaging individual?

Do you go above & beyond when it comes to providing excellent customer service?

We require a superb Concierge to work within a prestigious luxury development based in Central London. You will have a genuine enthusiasm for working in a customer-facing environment, proactively providing a welcoming, courteous and polite reception and maintaining the high standards of the development at all times!

Key Responsibilities:

Meet and greet the residents/guests/visitors, answer enquiries by telephone or callers to the desk and deal effectively with requests

Deal effectively with complaints, take the correct action and remain courteous at all times

Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities

Correct reporting of any security/Health & Safety issues, incidents and complaints and taking appropriate action

Receive and safeguard all deliveries to the main reception desk, notifying residents of any deliveries to arrange collection from the front desk

Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys

Pro-actively deal with any maintenance and cleaning problems identified within the development and regularly carry out site inspections to identify any problems

Be able to give a clear and concise handover at the end of the shift, highlighting any events that have occurred and forthcoming events

Assist the House Manager/Directors with any other reasonable duties as requested

About you:

First and foremost, you will have experience of working in a luxury residential or hotel environment.

You'll be extremely customer focused with a positive attitude and your enthusiasm will be contagious!

Last, you will like a challenge, be able to deal with demanding clientele and have a security conscious mind.

You will also:

Have a current CRB (desirable)

Have an excellent command of English

Be polite at all times and have a high standard of personal presentation

Working Hours: Flexible

*Due to the large number of applications received we are unable to respond to every applicant. We apologise in advance