Quality Coordinator

Recruiter
Zenith People LTD
Location
Newcastle Upon Tyne, Tyne And Wear
Salary
25000.0000
Posted
11 Jun 2017
Closes
11 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Duties Include:

  • Responsible for monitoring and improving upon the quality of procedures, processes and systems to maintain client and project success.
  • Schedule, produce and maintain internal audits to continue success in ISO 9001:2015 certification
  • Support the company’s marketing strategy with implementation, monitoring and running of web publications and image library.
  • Promote department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Have detailed understanding and can skilfully use the techniques of system design, reengineering, project management, quality improvement, outcomes measurement, and statistical analysis.
  • Responsible for conformance to regulatory requirements, contractual obligations, and corporate policy
  • Make recommendations to the Operations Manager and senior management on training and other personnel activities in order to maintain an efficient, cost-effective program.
  • Provide project management support including data analysis and measurement of outcomes, document and report the results and accomplishments of quality improvement initiatives.
  • Directs and coordinates investigation of complaints concerning defective services, while recommends response to complaints.
  • Directs retention of data and preparation of documents for use by self or other company personnel.
  • Has input and impact on budgeting, controlling costs, planning, scheduling, and procedural change in order to achieve and maintain an efficient, cost-effective program.
  • Oversees and monitors the development and implementation of the quality improvement program.
  • Performs under minimal supervision with accountability for specific goals/objectives. Works with the Director, Operations Manager, and others to develop performance improvement targets for quality, service, and efficiency of the organization.
  • Provides leadership for implementing changes targeted at systems improvement.
  • Measures and evaluates attainment of results.
  • Assures that improvement activities are documented and reported within the organization and externally as appropriate via established document control.

Ideal Candidate:

  • QMS ISO 9001:2015 Internal Auditor accreditation
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Excellent influencing and communication skills.
  • Solid organizational skills including attention to detail and multitasking skills
  • Required to work outside core working hours to deliver project targets/timescales
  • Organization and planning, managing multiple demands, and achieving results.
  • Team development and facilitation techniques applied to quality improvement or project teams to achieve their highest potential.
  • Superb written and oral communication skills with particular emphasis on presentation skills

Knowledge Skills & Experience:

Previous experience of hosting external certification audits to 9001:2015

Organised, accurate with excellent attention to detail.

Previous experience within industry would be advantageous.

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