Field Service & Support Technician/ Engineer

Jobshop UK Limited
Poole, Dorset
11 Jun 2017
11 Jul 2017
Contract Type
Full Time

Our client in the Poole area is looking for a Field Service & Support Technician/ Engineer to join them on a permanent basis.

Within this role you will be responsible for:

  • Gaining a thorough technical understanding of all of the products
  • Installing new products at customer's site.
  • Servicing and fixing products both at customer site or product returned for fixing in the service department.
  • Providing support to customers via telephone/apps as appropriate.

The right candidate will have a real opportunity to grow their experience and career with the opportunity to travel overseas as well as the UK.

The ideal candidate will have a good practical knowledge of printers and/or copiers. Experience will ideally be gained either through:

  • Working for a printer/ copier dealership or distributor
  • Working within a manufacturer of printers and/or copiers
  • Working in a larger organisation installing and servicing and supporting a fleet of printers.

The ideal candidate must have:

  • A good practical and technical understanding of printers and/or copiers.
  • Enjoys using and understanding new technology
  • A sense of urgency and focus when required.
  • A good telephone manner and a good listener
  • Good working knowledge of Microsoft Outlook, Word and Excel.
  • A car, full driving license and passport is essential.

The salary for this role is circa: £26,000- £30,000 PA.

Benefits of this role include; company pension plan, laptop, mobile phone and a car is provided.

This position is an immediate start.